The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Dot & Key Wellness Pvt. Ltd and the terms "You" /"Your" / "Yourself" refer to the users.
To avail certain services on our Websites, users are required to provide certain information for theregistration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
A record of your product interests may also be maintained and/or acquired about you from our present and/or future affiliates.
This Website is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may look at our Site, but you should not make a purchase, register, or submit personal information to us. We do not knowingly collect information from minors. Minors should not be using this website with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer.. The only personal information a cookie can contain is information you supply.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
ACCESSING AND MODIFYING INFORMATION
We shall allow an individual access to their personal information and allow
the individual to correct, amend or delete their information, except where
the burden or expense of providing access would be disproportionate to the
risks to the privacy of the individual in the case in question or where the
rights of persons other than the individual would be violated or it violates
Upon request, we will grant individuals reasonable access to personal
information that we hold about them.To submit the request to know,
correct, amend, delete your information or to opt-out, you can contact our
Grievance Officer by emailing us at firstname.lastname@example.org with
If we process your personal information based on your consent, you can
withdraw your consent at any time by contacting our Grievance Officer by
the subject line. Withdrawing your consent will not affect the lawfulness of
any processing we conducted prior to your withdrawal.
We will review your request as soon as reasonably practicable and respond
within the time periods required by applicable law. In any request you
submit to us, please make clear the personal data that are the subject of
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We will offer an individual the opportunity to choose (opt-out) whether
personally identifying information about them will be disclosed to a third
party or used for a purpose incompatible with the purpose for which it was
originally collected or subsequently authorized by them, unless such choice
is not required by law. We will seek affirmative or explicit (opt-in) consent
before the personal information is disclosed to a third party or used for a
purpose other than its original purpose or the purpose authorized
subsequently by the individual. We use the personal information only in
ways that are compatible with the purposes for which it was collected or
subsequently authorized by the individual and the client.
We will retain your personal information for the period necessary to fulfil the
required or permitted by law.
We will only retain your personal information for as long as we have an
ongoing legitimate business need to do so. We may retain your personal
information for a longer period to address a complaint or if we reasonably
believe that litigation in respect to our relationship with you is possible.
We may anonymize personal information for research or statistical
purposes, in which case the resulting data are no longer personal
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party. We cannot guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas is available to anyone with Internet access.
subject to change at any time without notice. Your continued use of the
Website following such changes to the Policy constitutes your acceptance
of the changed Policy and to be bound by such changes.. When we update
Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Customer Care Officer as mentioned below via in writing or through email to :
Customer Support Team
Dot & Key Wellness Pvt. Ltd
2/7 Sarat Bose Road
Kolkata – 700 020